Privacy Policy

 The Stonehaven Home and Valentines Assisted Living
Last Updated: September 12, 2026


At The Stonehaven Home and Valentines Assisted Living, we respect your privacy and are committed to protecting the personal information you provide when visiting our website or communicating with our facilities.

This Privacy Policy explains the types of information we may collect through our website, how that information may be used, and the steps we take to respect your privacy.


 Information We May Collect 

When you contact us through our website, email us, call one of our facilities, request information, or schedule a tour, you may voluntarily provide information such as your:

  • Name 
  • Telephone number 
  • Email address 
  • Preferred facility 
  • Information related to your inquiry 
  • Other information you choose to provide 

Our website may also automatically collect basic technical information, such as browser type, device information, pages visited, and general website usage information.



How We Use Your Information

Information submitted through our website may be used to:

  • Respond to questions and requests 
  • Schedule tours 
  • Provide information about our facilities and services 
  • Respond to questions about availability or admissions 
  • Communicate with prospective residents and their families 
  • Improve our website and services 
  • Meet applicable legal and regulatory requirements 

We do not sell personal information submitted through our website.



Health Information & HIPAA

The Stonehaven Home and Valentines Assisted Living are committed to protecting the privacy and confidentiality of residents' health information.

Certain health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy laws.

This website Privacy Policy addresses information collected through this website and does not replace our HIPAA Notice of Privacy Practices. The Notice of Privacy Practices provides additional information regarding how protected health information may be used and disclosed and explains residents' rights regarding their health information.

For your privacy and security, please do not submit detailed medical information, Social Security numbers, financial account information, or other highly sensitive information through a general website contact form or standard email unless specifically instructed to use an approved secure method.


Sharing of Information

We may share information when reasonably necessary to respond to an individual's request, operate our facilities, comply with applicable laws, or work with service providers that assist us in operating our website or providing services.

Protected health information is handled in accordance with applicable privacy laws and our privacy practices.



Website Security

We take reasonable measures to help protect information provided to us. However, no website, email service, or method of electronic transmission can be guaranteed to be completely secure.

Visitors should use discretion when submitting personal or sensitive information electronically.



Cookies & Website Technology

Our website or website provider may use cookies and similar technologies to help the website function properly, understand website usage, and improve the visitor experience.

Browser settings may allow visitors to control or disable certain cookies.


Third-Party Websites

Our website may contain links to other websites or services. The Stonehaven Home and Valentines Assisted Living are not responsible for the privacy practices or content of third-party websites.

Visitors should review the privacy policies of third-party websites before providing personal information.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, practices, services, or applicable requirements.

The most current version will be posted on this page with an updated revision date.


Questions About Privacy

If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact us:

Valentines Assisted Living
521 Davis Ave

Elkins, West Virginia
304-636-3900


The Stonehaven Home
486 Serpell Ave
Belington, WV 26250
304-823-3300


Email: wvstonehaven@gmail.com