Frequently Asked Questions

Please reach us at wvstonehaven@gmail.com if you cannot find an answer to your question.

 Our communities provide 24-hour staff support, assistance with activities of daily living, bathing and personal care, medication management and administration, meals and snacks, housekeeping, laundry, activities, mobility assistance, and coordination with families and healthcare providers. 

Yes. Staff is available 24 hours a day, seven days a week to provide assistance and support to our residents. 

 Yes. Residents receive nutritious meals and snacks as part of their everyday living experience. Dietary needs and accommodations can be discussed with our team. 

 Yes. Housekeeping, personal laundry, and linen services are provided to help residents enjoy a clean and comfortable living environment. 

 Yes. We offer social and recreational activities designed to encourage engagement, enjoyment, companionship, and connection with others. Residents can choose to participate based on their interests and preferences. . 

 Family and friends are encouraged to remain involved in their loved one's life. 

 Visiting hours are 8:00 AM – 8:00 PM daily.  

 Yes. We encourage residents to bring appropriate personal belongings, photographs, decorations, and familiar items to help make their new space feel comfortable and like home. Our team can provide additional guidance before move-in. 

 No. Valentine’s Assisted Living and The Stonehaven Home are private-pay communities and do not accept Medicare.

Our team will discuss rates, services, and payment arrangements with residents and families before admission.

 Every situation is different. Assisted living may be appropriate for someone who would benefit from additional support with everyday activities while still enjoying as much independence as possible.

We encourage families to speak with our team about their loved one's individual needs so we can help determine whether our community can provide an appropriate level of support.

Simply contact our team. We can discuss your needs, answer questions about services and availability, explain the admissions process, and arrange a tour of the community you're considering. 

 Absolutely. We encourage prospective residents and their families to visit, meet our team, see the living environment, and ask questions before making a decision. 

 Contact the location you're interested in, or email our team:

Valentines Assisted Living
521 Davis Ave

Elkins, West Virginia
304-636-3900

The Stonehaven Home
486 Serpell Ave
Belington, WV 26250
304-823-3300

Email: wvstonehaven@gmail.com